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From304US$ /night
Check-in
06Dec2025Select date
Check-out
07Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Avenida Constituyentes 2, Playa del Carmen, Mexico, 77780
-
Steps from the beach
Perfect
8.5
8.8
/10
4.5
4.1
/5

Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort offers a 5-star experience featuring all-suite accommodations, fourteen restaurants, and two outdoor pools. Guests can indulge in wellness treatments at the spa and enjoy various activities plus nightly entertainment.

Rooms & Amenities

Every suite at Hyatt Vivid Playa Del Carmen is equipped with a jetted tub, premium mini-bar, and a furnished balcony, offering either garden or ocean views. Suites are designed for relaxation with amenities such as plush bathrobes, BOSE sound systems, and turndown service.

Dining & Drinks

Dining options include specialty restaurants like Kalamata and Asiana, serving Mediterranean and Asian fusion cuisines. Room service is available 24 hours for added convenience, and various bars, including a swim-up bar, offer refreshments throughout the day.

Leisure & Wellness

Leisure facilities include a seaside Olympic-sized pool, a relaxation pool, and activities such as Zumba and salsa dance lessons. The Innan Spa provides exclusive treatments and salon services aimed at rejuvenation and relaxation.

Services & Transportation

The resort features event spaces suitable for meetings, equipped with high-tech facilities. For transportation, Playa del Carmen airport is within walking distance, and local bus services are available nearby.

Must-do experiences

  • Stroll through Quinta Avenida for shopping and vibrant street art.
  • Savor tamales at Tamales Yucatecos for a true local flavor.
  • Discover cenote Chaak Tun for a refreshing swim and adventure.
  • Visit the Frida Kahlo Museum for a colorful cultural experience.
  • Try authentic cochinita pibil at La Casa del Tacos for lunch.
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
One-Bedroom Suite Oceanfront 1 King Bed
2 persons
124 m² 
1 King-size bed
Bathtub
Air conditioning
Junior Suite Swim-Up 1 King Bed
2 persons
61 m² 
1 King-size bed
Private pool
Bathtub
Junior Suite Garden View 1 King Bed Mobility Accessible W or Roll Shower
2 persons
61 m² 
Garden view
Air conditioning
Junior Suite Garden View 2 Queen Beds Mobility Accessible W or Roll Shower
2 persons
61 m² 
Garden view
Air conditioning
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Price and Room Availability Calendar

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course
  • Billiard tables
  • Yoga class
  • Sports trainer
  • Aerobics

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Dinner
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Toys

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Shallow end
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Terrace
  • Garden furniture
  • Ironing facilities

Media

  • Flat-screen TV
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Dining Onsite

At Hyatt Vivid Playa Del Carmen, a tapestry of culinary experiences awaits, bringing together the vibrant flavors of international cuisine set against the backdrop of Caribbean charm. Guests can indulge in a delightful mix of dinner-only venues and all-day dining options that cater to every taste and desire, all located within this stunning adult-only resort.
Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort Restaurant photo
Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort Restaurant photo
Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort Restaurant photo

Asiana

Asian
Ambiance
Sophisticated and serene, perfect for a relaxed evening.
Key Offerings
Experience an array of exquisite Asian dishes that promise to transport your taste buds across the continent.
Reservation
Recommended
Dinner only

Rincon Mexicano

Mexican
Ambiance
A warm and inviting setting that celebrates the rich heritage of Mexican culture.
Key Offerings
Savor traditional Mexican flavors with dishes that highlight regional specialties.
Reservation
Recommended
Dinner only

Kalamata

Mediterranean
Ambiance
An elegant, breezy space where Mediterranean influences create a soothing atmosphere.
Key Offerings
Enjoy a menu that features fresh Mediterranean dishes, perfect for a leisurely dinner.
Reservation
Recommended
Dinner only

Maria Petrona

Mexican
Ambiance
Casual and friendly, inviting guests to relax and enjoy authentic culinary experiences.
Key Offerings
Taste a variety of flavorful Mexican fare, perfect for sharing or a cozy date night.
Reservation
Not required
Hours vary

Chefs Plate

International
Ambiance
Artfully designed space emphasizing seasonal and global ingredients.
Key Offerings
A rotating menu featuring international flavors tailored to seasonal ingredients provides a surprise for each visit.
Reservation
Not required
Hours vary

Spice

International
Ambiance
Vibrant and lively, perfect for social dining with friends or a joyful family gathering.
Key Offerings
Offering breakfast, lunch, and dinner, this venue serves a varied menu with something to please every palate.
Reservation
Not required
Breakfast, Lunch, Dinner

Pelicanos

Seafood
Ambiance
Located near the pool with an airy vibe, ideal for enjoying ocean views.
Key Offerings
Indulge in fresh seafood with a selection of delectable lunch and dinner options that highlight local catches.
Reservation
Recommended
Lunch, Dinner

Location

Avenida Constituyentes 2, Playa del Carmen, Mexico, 77780
Map view
Avenida Constituyentes 2, Playa del Carmen, Mexico, 77780
Nearby
Mall
Quinta Alegria Shopping Mall
310 m
Beach
Kool Beach Club
590 m
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
260 m
Beach
Playacar
320 m
Gallery
La Galeria de Playa Art Gallery
360 m
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
330 m
Avenida entre 24 y 34 calles 5a
Caminarte
360 m
Aquarium
Aquarium Beach
470 m
Shopping Area
Plaza Las Americas
320 m
Night club
Mandala Playa del Carmen
510 m
Shopping Area
Plaza Calle Corazon
540 m
Night club
Blue Parrot
570 m
Restaurants
Asiana Restaurant
180 m
1 Avenida Nte 261
Senor Frog's Playa del Carmen
170 m
Calle Quinta Avenida Calle 22 Norte
Maria's
230 m
Avenida Constituyentes 1 Gran Porto Resort
Asiana
200 m
Avenida Constituyentes 1
Los Aguachiles Calle 34
220 m
Avenue 25 Calle 34
La Finisima Caguameria de Esquina
100 m
Avenida D Norte 1 Corner of Calle 20
Fresco Habito
120 m
1ra Avenida Between Constituyentes & Calle 20
La Fisheria
190 m
5th Avenue Between 20 and 22
Viaggio
190 m
Avenida Constituyentes # 1 Panama Jack Resort
Explore Playa del Carmen
Explore Playa del Carmen
Top Attractions
Activities
Dining
Entertainment
Quinta Avenida
Quinta Avenida
9 minutes' walk
Vibrant pedestrian street lined with shops, cafes, and local artisans. A hub of culture and activity perfect for people-watching.
3D Museum of Wonders
3D Museum of Wonders
11 minutes' walk
Interactive 3D art museum featuring fun optical illusions. Great for family photos and exploring creativity.
Museo Frida Kahlo Playa Del Carmen
Museo Frida Kahlo Playa Del Carmen
10 minutes' walk
Art museum dedicated to the life of Frida Kahlo. Unique exhibits provide insight into her impactful work and legacy.
Los Fundadores Park
Los Fundadores Park
16 minutes' walk
Beautiful park by the beach with a stunning sculpture. Hosts various events and performances, offering local culture experiences.
Mamita's Beach Club
Mamita's Beach Club
13 minutes' walk
Popular beach club with sunbeds, vibrant atmosphere, and water sports. Perfect for thrill-seekers and sunbathers.
Yoga Classes at Zen Zone
10 minutes' walk
Relaxing yoga sessions near the beach. Open to all levels, focuses on mindfulness and wellness in a tranquil environment.
Asiana Restaurant
Asiana Restaurant
3 minutes' walk
Offers Asian fusion cuisine in a chic setting. Notable for sushi and creative cocktails; vegetarian options available.
Senor Frog's Playa del Carmen
Senor Frog's Playa del Carmen
2 minutes' walk
Lively venue serving Mexican dishes and American favorites. Known for its vibrant nightlife and fun atmosphere.
Los Aguachiles Calle 34
Los Aguachiles Calle 34
3 minutes' walk
Casual spot featuring fresh seafood tacos and ceviche. A local favorite with fresh ingredients and delicious flavors.
Coco Bongo
Coco Bongo
9 minutes' walk
Famed nightlife venue known for spectacular shows and vibrant energy. Offers a mix of live music and entertainment.
La 5ta Hacienda
La 5ta Hacienda
10 minutes' walk
A buzzing club with an energetic vibe. Features local music and a dance floor; suitable for all ages looking to have fun.
Getting around
City Centre
Playa del Carmen9 min  ·  700 m
Airports
Aeropuerto de Playa del Carmen (PCM)23 min  ·  1.9 km
Cancun (CUN)85 min  ·  56.2 km

Reviews and Ratings

Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
4.5/5 based on 22609 reviews
8.5
8.5/10 based on 505 reviews
#43 of 329 hotels in Playa del Carmen based on Tripadvisor
Jack
United Kingdom, February  2025
7.8/10

We had a mixed experience at this hotel, with some wonderful moments and a few letdowns. The service was exceptional, and the staff went above and beyond to make us feel special. However, the dining options were lacking in variety and the beds were not as comfortable as we had hoped. The grounds were beautiful, and the ambiance of the resort made it a peaceful getaway, despite a few inconveniences with the room.

Rooms
6.0
The room was clean but the beds and pillows were uncomfortable, which affected our sleep quality.
Service
10.0
The service was truly outstanding, with staff attentive to every detail and very accommodating.
Location
9.0
The hotel grounds were well-maintained and aesthetically pleasing, providing a relaxing environment.
Dining
5.0
The dining options were a bit disappointing this time, lacking in variety and with smaller portions compared to what I remember.
Facilities
9.0
The facilities are fantastic, with beautiful pools and spa services that really enhance the stay.
Hannah
United Kingdom, February  2025
7.0/10

Overall, the hotel has a lot of potential with its beautiful grounds and decent service, but my experience was marred by a frustrating check-in process and a feeling of being misled regarding the room type and amenities. The fixture updates are much needed, and while service could be hit or miss, some staff really shine. On the dining side, I found the food average at best, which was disappointing compared to my expectations.

Rooms
6.0
The room we received was a partial ocean view, which was not what I expected based on what I paid. It was clean but in need of updates, which the hotel plans to address.
Service
7.0
Service varied, with some staff being very attentive, like our butler Arturo, while others, particularly during check-in, felt unhelpful and misleading. The overall service was decent but could improve.
Location
8.0
The hotel's location is quite good, offering easy access to the beach and nearby attractions, making it convenient for outings.
Dining
Facilities
7.0
The facilities are well-kept, including the pools and grounds, but the beach area was suffering from excessive seaweed during my stay.
Isaac
United Kingdom, January  2025
8.6/10

My stay at this resort was absolutely fantastic! The service I received was top-notch, with my butler going above and beyond to make our experience unforgettable. The location was perfect, just a short walk to the shopping area and right on the beach. While the room was comfortable and spacious with a beautiful view, the noise from the city at night was a bit bothersome. Overall, the amenities and dining options were great, but I would love to see more breakfast diversity.

Rooms
8.0
The room was spacious and quite comfortable, offering a lovely view. However, the noise from the city made it hard to fully relax at night.
Service
10.0
The service was exceptional with attentive staff ready to fulfill our every request. My butler Juan Jose made our stay incredibly pleasant.
Location
9.0
The resort is perfectly situated close to 5th avenue and right on the beach, making it easy to enjoy local attractions and relaxation.
Dining
7.0
Dining options were diverse and delicious, but I feel there could have been more healthy breakfast choices available.
Facilities
9.0
The facilities were well-maintained with a beautiful pool area that added to our enjoyment.
Top-notch service
Noisy at night
Wayne
United Kingdom, December  2024
8.4/10

We had a fantastic stay at this resort! The location is unbeatable, just steps away from downtown, and the staff was incredibly attentive, making us feel right at home. The renovations are ongoing, but the improvements are noticeable, and I can't wait to return once everything is completed. However, the beach had some seaweed issues, and the noise from the street could be bothersome at times.

Rooms
7.0
The rooms were comfortable, but they do need some updating. Make sure to ask for a pool or ocean view room to avoid street noise.
Service
9.0
The service was outstanding! Staff members like Laura by the pool and Marcos during dinner were highlights of our stay, going above and beyond to make our experience memorable.
Location
10.0
The location of the resort is perfect, with easy access to shops and local culture, providing a vibrant atmosphere right outside the door.
Dining
8.0
Dining was enjoyable with several good options, though one buffet was closed for renovations; we appreciated the variety provided at the other meals.
Facilities
8.0
Facilities like the pool and gym were great. I loved the cabanas at the poolside, perfect for relaxing during the day.
Reese
United Kingdom, October  2024
8.2/10

I had a fantastic time at this resort! The setting was beautiful and not overcrowded, which made for a relaxing getaway. The all-inclusive aspect felt great, with a variety of dining options and excellent service throughout. Unfortunately, some aspects of the room and certain service details didn't meet expectations, especially as a Hilton Honors member. But overall, it was a memorable stay with plenty of entertainment and activities.

Rooms
7.0
The rooms were spacious with lovely ocean views, but they could use some updating. We enjoyed our cabana on the beach, but the noise from the bar above was a drawback.
Service
8.0
The service was attentive and trained well. Some staff members were particularly memorable for their efforts, but I felt that as a Hilton Honors member, I didn't receive the perks I expected.
Location
9.0
The resort was ideally located just an hour south of Cancun, and only a two-minute walk to the vibrant 5th Avenue made it convenient for exploring.
Dining
9.0
Dining was a highlight, with a great selection of restaurants and delicious food. The breakfast experience was delightful, especially the Eggs Benedict!
Facilities
8.0
The pool facilities were well-maintained and had plenty of activities, making it a lively spot during the day.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in public areas for free.
Breakfast
At the hotel Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort guests are invited to a full breakfast served for free. 
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are not allowed.
Year renovated:
2011
Number of floors:
4
Number of rooms:
521
Former name
Royal Porto Real
FAQs
About Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort
What are the check-in and check-out times at Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort?
Check-in is from 15:00 and check-out is by 12:00.
What types of dining options are available at Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort?
The resort features seven specialty restaurants serving Mexican, Asian, Mediterranean, and international dishes.
What are some nearby attractions to Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort?
Nearby attractions include Fifth Avenue shopping and entertainment (1 km), Museo Frida Kahlo Playa del Carmen (1 km), and Xaman Ha Ruins (2 km).
What recreational facilities does Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort offer?
Guests can enjoy two outdoor pools, a fitness centre, and courts for tennis and golf.
Is free Wi-Fi available throughout Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort?
Complimentary Wi-Fi is available throughout the property.
What type of amenities can guests expect in the rooms at Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort?
Rooms are equipped with air conditioning, an LED TV with satellite channels, a premium mini-bar, and plush bathrobes and slippers.
How far is the nearest airport from Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort?
Aeropuerto de Playa del Carmen is located approximately 5 minutes' drive from the resort.
Does Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort offer any spa services?
A wellness spa is available offering treatments such as massages, body scrubs, and hydrotherapy.
What business services are offered at Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort?
The resort provides a business centre and flexible event spaces for meetings and gatherings.
What entertainment options does Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort provide?
Guests can enjoy nightly live music, daily social events, and a variety of recreational activities.
What is the distance from Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort to the beach?
The resort has direct beach access, with the Caribbean shoreline just a few steps away.
Can guests enjoy breakfast at Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort?
In-room breakfast is available for guests along with multiple on-site dining options.

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